Talk to HostGator Live on July 29 at 8 PM CT
Written by Douglas Hanna on July 15, 2009 – 5:39 pm -Update: Thanks to all of those who participated! Our second Open Session was a success. A recording of the session is available on this page.
Due to the success of the first Open Session we hosted a couple of weeks ago, we’re hosting another one soon. This Open Session will be held on Wednesday, July 29 at 8 PM CT.
Just like last time, this Open Session will be a chance for both potential and existing HostGator customers to come into a live chat with other customers and HostGator employees and get tips, information, and have a chance to ask questions and get answers from the people who make the decisions at HostGator. Participants can either call in or just listen on their computers. There is also a text chat for people who would prefer to type their questions.
Some of the things we’ll be discussing include:
- Tips and suggestions on how to get the most out of your HostGator account from senior system administrators
- Discussion of HostGator’s upcoming Windows Shared Hosting launch, including questions and answers with the person in charge of Windows hosting here at HostGator
- Questions and answers about anything related to HostGator, ranging from what our servers support to what we eat for lunch in the office
- Discounts and/or free hosting to some participants who ask great questions.
Like last time, we’re planning on having our Deputy CTO, Chief Marketing Officer, and Customer Service Manager lead this Open Session. These three people are able to answer just about any question you can think of related to HostGator. There will also be senior support people available to answer more general questions and help out as needed.
Logistics:
TalkShoe worked well for us last time and we’ll be using it again for this Open Session. If you live outside of the US central timezone, check out this site for a list of corresponding times around the world. Right before 8 PM CT on Wednesday, head over to this page for instructions on how to join the session (it’s very simple).
Overview:
What: HostGator Open Session
When: Wednesday, July 29, 2009 at 8 PM CT
Where: HostGator on TalkShoe
Posted in Customer Service, Events | 15 Comments »
Chat with HostGator this Thursday at 5 PM CT
Written by Douglas Hanna on June 30, 2009 – 7:13 pm -Update: This took place and was a big success. HostGator employees answered a ton of questions about backups, VPS solutions, Windows hosting, affiliates, and more. We appreciate people taking the time to come by and ask questions.
This upcoming Thursday (July 2, 2009) at 5 PM CT (Houston-time), HostGator is going to be hosting an Open Session where potential and existing customers alike can come chat with HostGator employees and each other.
The Open Session is going to be pretty informal, but for some context, some things we do want to do include:
- Question and answer session with HostGator employees
- Tips and suggestions on how to get the most out of your HostGator account and website from our best support people
- Suggestions from customers about how HostGator can improve (customer service, Terms of Service, procedures and policies, etc.)
This is the first time HostGator has done something like this, but we think it will serve as a great opportunity to talk to our customers and hear their questions, opinions, and suggestions. If you have any particular items you’d like us to discuss or research, feel free to leave them in the comments.
Oh, and we’re also going to be giving out some free hosting during the session for both attending and participating.
Logistics:
We’re going to try hosting this session with TalkShoe, which allows us and other folks to call in using the phone and/or chat or listen online. If it works, we’ll continue to use TalkShoe. If not, we’ll explore other options. If you live outside of the US central timezone, check out this site for a list of corresponding times around the world. When Thursday at 5 PM CT rolls around, head over to this page for instructions on how to join the session (it’s very simple).
Overview:
What: HostGator Open Session
When: Thursday, July 2, 2009 at 5 PM CT
Where: HostGator on TalkShoe
Posted in Customer Service, Events | 1 Comment »
DomainSponsor Review, Domain Parking and Tasting
Written by Chad Bean on June 22, 2009 – 11:32 am -It seems like no matter what business industry you’re looking at, there’s always room for shady activities. Web hosting and the domain industry are no exceptions. However, most people are totally unaware of one such practice known as domain tasting. Domain Tasting is essentially when a someone buys a domain name for the sole purpose of seeing whether or not it can generate ad income. The domain registrant puts ads on the domain, and if the ads don’t make any money, the registrant has five days to request a refund.
There have been many big companies involved with Domain Tasting, and since they can pull off the above example on a much larger scale, they have been able to reap insane amounts of profits. This had affected us and our clients because millions of domains were getting tied up by ‘tasters’ and would appear unavailable when someone actually went to register their domain name.
To help curb this problem, since April of this year, ICANN has made their $.20 domain transaction fee non-refundable. So if a company wants to sample 50,000 domain names, for instance, then they’ll have to shell out $10,000 in registration fees even if they get a refund for the domains within the five day grace period. This change hasn’t eliminated the problem altogether, but it’s certainly helped.
Obviously domain tasting wouldn’t have gotten as out of control as it did, had it not been for the huge profits that people were reaping in. At HostGator, we don’t have that many domain registrations, since we specialize in web hosting. However, it’s still evident that there are major profits to be earned with a decent domain portfolio. One such way to monetize domain names, that we’ve explored recently, is via domain parking.
When you first buy a domain, the domain will be using the default name servers of the registrar generally. The default page you see, usually with ads all over it, is a good example of a parked page. What most people don’t realize though, is that even if they aren’t going to develop the domain right away, they can still make money from the domain while it waits to be developed.
The company we’ve been using for domain parking is DomainSponsor. Basically we use their name servers on inactive domain names in our account, and all traffic gets pointed to a domain parking page where relevant ads are displayed, giving us a percentage of the revenue made from the ads.
So just how much money can you make with Domain Parking? We were pleasantly surprised with the results.
The above check was for the month of May. We’ve been using Domain Sponsor for the last 3 months, and are consistently getting over $25,000/monthly with the domains that we have. Now these results may be unique since we do have roughly 12,000 domain names in our DomainSponsor portfolio, but many domainers have much more domains than this and can stand to make much more money.
Overall, we’re very happy with DomainSponsor. As you can see from the above image you can easily group domains into portfolios and track advanced statistics to the exact day. Getting started with domain parking is super easy, simply sign up, and start adding your domains that are currently doing nothing to your portfolio at DomainSponsor.
Tags: domain parking, Domains, domainsponsor
Posted in Domains | 16 Comments »
Billy the Human Billboard
Written by Brent Oxley on May 22, 2009 – 7:45 pm -I’m going to share some quick facts about our business with you. HostGator currently spends:
- More than $30,000 per month advertising with Google Adwords
- More than $350,000 per month on affiliate commissions
- And $100,000’s more per year on random advertising.
When you spend as much as we do on advertising, you start to run out of places to advertise online. This has left us with no other choice but to become a lot more creative and a lot crazier with our choice of advertising venues and locations. I present to you Billy the Billboard.
Billy proudly wears the first ever permanent HostGator Tattoo on the back of his neck. Billy, an accomplished boxer and entrepreneur who is currently located in Anchorage, Alaska, sold the first chunk of his body to Goldenpalace.com. The funds were used to purchase a flight to San Diego, where he donated his kidney to a complete stranger that he met off of MatchingDonors.com. Billy has even tried to donate part of his liver to patients in need (he was denied due to having already donated a kidney).
Billy’s current goal in life is to make it into the Guinness Book of World Records for having the most advertisements tattooed on him. He currently has six tattoos and won’t be stopping until every inch of his body is sold. “I guess I’m like a male prostitute; I sell my body,” he told me when we were talking one day.
So what does branding someone’s neck for the rest of their life go for?
We paid $3,000 for what will most likely be one of the best investments we’ve made to date. If we get one sale a year we break even. Plus, with all the media attention this will generate, we should easily be able to make back ten or even a hundred times our investment in Billy’s lifetime.
Billy still has plenty of prime locations available. In fact, he’s currently taking bids to sell his forehead! If you are interested you can reach him at BoxingChampAK-at-aol.com or at his blog: Billy The Human Billboard
I believe in the potential of tattoo advertising so much I had this awesome plan to pay the first 200 people willing to get a HostGator tattoo more than $300,000 combined. Within 24 hours of the word getting around our office, I had over a dozen employees offering to sell their skin. The plan was going to be huge and the media attention was going to be even bigger!
Everything was going great until we pitched the idea to our lawyers. They basically said that it would have been impossible to protect ourselves from lawsuits, no matter what contract we came up with. They went on to say that the fact that Billy is an entertainer is completely different than the average person in need of quick cash by getting a tattoo with our logo on it.
Since the HostGator Tattoo Stimulus plan had to be killed, we are just going to have to find other ways to get our name out to the public. In the spirit of more traditional advertising, we recently signed a deal for ten billboards on some of Houston’s busiest freeways.
And even more recently we bought some air time on The High-Tech Texan Show with radio personality Michael Garfield. You can listen to his show online if you’re not in Houston, and you can hear an audio clip from our advertisement here: HostGator’s Radio Ad. on High Tech Texan
We don’t want to stop here though. If you have a creative way for us to get our name out there, please let us know.
Posted in Advertising | 37 Comments »
RankSense Review SEO Software with Coupon
Written by Chad Bean on April 9, 2009 – 3:54 pm -HostGator has partnered with RankSense SEO Tools to give away a free 30-day trial for RankSense and a recurring 20% OFF discount, all with a 90-day money back guarantee. Use coupon code: hostgator and sign up now for the special offer. This offer is valid for all HostGator Web Hosting customers and blog readers.
Search engine optimization (SEO) is all the rage these days. There’s a whole market that has developed around SEO services and tools and a lot of hype and fluff that tends to confuse and complicate things for the average web site owner.
Simply put, SEO is the process of ranking higher in the search engines (Google, MSN Live, Yahoo) to increase traffic. For most websites, increased traffic translates into higher sales, so there is no disputing the importance of practicing good SEO techniques.
Since search engines have secret algorithms that determine where a website ranks in their search results, there are tons of myths and piles of misinformation out there on the ‘net. Time after time, I’ve spoken with customers who are angry and feel misled because an SEO firm or consulting company promised that the customer’s site would rank on page one in Google. Unfortunately, most of the time, this is just not possible, and the majority of these offers and promises should be quickly dismissed.
Even with all of the myths and wrong information out there, there are still some generally accepted rules and tips on how to best optimize your website to rank well. On our SEO Blog, you’ll find many articles discussing some of these proven techniques.
Not everyone can afford a reputable SEO consultant, especially for smaller websites, so most web site owners resort to the DIY methods.
One method that comes in the form of a tool and caught our attention recently is RankSense. RankSense is a piece of software that has gained a lot of popularity recently (and for good reason). This software is able to cover just about every aspect of SEO and will save you, as a site owner, tons of time.
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SEO Tools included with RankSense:
- Discover Site Rankings – See which keywords bring users to your web site and see how many conversions they get for your site.
- Search Engine Coverage – Analyze your site’s search engine visibility.
- Detect Problem Pages – Detects, follows, and checks all links and shows broken links, dynamic pages, denials in robots.txt, and other errors that may be hurting your site.
- Sitemap Builder – Creates and submits an XML sitemap for search engines to discover.
- Keyword Selection – Identify and test potential keywords.
- Keyword Appraisals – See which keywords are better based on traffic, value, search volume, and conversions.
- Competitive Intelligence – Discover your top competitors for each and every keyword.
- Analyze Competitors – Analyze competitor web sites and learn what is working for the competition.
- Analyze My Site – Understand how search engines view the keywords on your site.
- On-Page Optimization Editor – Optimize your pages to maximize search engine leads.
- Link Structure Analysis – Learn from the structure of your competitors’ backlinks.
- My Link Structure Analysis – Understand the structure of your site’s backlinks.
- Link Text Analysis – See what anchor texts link to your competitors.
- My Link Text Analysis – Analyze the anchor texts linking to your site.
- Link Research – Find the URLs that to target for link exchange, sub-categorized by type (blog, directory, article, etc).
- Task Scheduler – Allows you to schedule and automate tasks.
- Search Analytics & SEO Progress Reports – Powerful, data rich reports providing detailed filtered report providing data on every aspect of your site’s optimization including search engines, rankings, landing pages, keywords, on-page metrics, off-page metrics, keyword, competitors and much, much more.
- Advanced Preferences –Identify preferred search engines, search the API, access market analysis keywords and competitor metrics, on-page keyword analysis metrics, common words, HMTL tags weight, keyword groups, human emulation filters, report header and footer and more.
Even if you’re not sure exactly what every feature listed above does, RankSense makes it simple by offering two modes: Smart Mode (easier) and Classic mode (advanced) and it’s great at walking novices through the wizard step-by-step.
Sign up today for your free trial, and if you decide to stay, use coupon: hostgator at sign up for a 20% recurring discount, and good luck on your rankings!
Tags: ranksense, SEO
Posted in Promotions, SEO | 14 Comments »
