HostGator Web Hosting Blog | Gator Crossing

Talk to HostGator Live on July 29 at 8 PM CT

Update: Thanks to all of those who participated! Our second Open Session was a success. A recording of the session is available on this page.

Due to the success of the first Open Session we hosted a couple of weeks ago, we’re hosting another one soon. This Open Session will be held on Wednesday, July 29 at 8 PM CT.

Just like last time, this Open Session will be a chance for both potential and existing HostGator customers to come into a live chat with other customers and HostGator employees and get tips, information, and have a chance to ask questions and get answers from the people who make the decisions at HostGator. Participants can either call in or just listen on their computers. There is also a text chat for people who would prefer to type their questions.

Some of the things we’ll be discussing include:

• Tips and suggestions on how to get the most out of your HostGator account from senior system administrators
• Discussion of HostGator’s upcoming Windows Shared Hosting launch, including questions and answers with the person in charge of Windows hosting here at HostGator
• Questions and answers about anything related to HostGator, ranging from what our servers support to what we eat for lunch in the office
• Discounts and/or free hosting to some participants who ask great questions.

Like last time, we’re planning on having our Deputy CTO, Chief Marketing Officer, and Customer Service Manager lead this Open Session. These three people are able to answer just about any question you can think of related to HostGator. There will also be senior support people available to answer more general questions and help out as needed.

Logistics:
TalkShoe worked well for us last time and we’ll be using it again for this Open Session. If you live outside of the US central timezone, check out this site for a list of corresponding times around the world. Right before 8 PM CT on Wednesday, head over to this page for instructions on how to join the session (it’s very simple).

Overview:
What: HostGator Open Session
When: Wednesday, July 29, 2009 at 8 PM CT
Where: HostGator on TalkShoe

Chat with HostGator this Thursday at 5 PM CT

Update: This took place and was a big success. HostGator employees answered a ton of questions about backups, VPS solutions, Windows hosting, affiliates, and more. We appreciate people taking the time to come by and ask questions.

This upcoming Thursday (July 2, 2009) at 5 PM CT (Houston-time), HostGator is going to be hosting an Open Session where potential and existing customers alike can come chat with HostGator employees and each other.

The Open Session is going to be pretty informal, but for some context, some things we do want to do include:

• Question and answer session with HostGator employees
• Tips and suggestions on how to get the most out of your HostGator account and website from our best support people
• Suggestions from customers about how HostGator can improve (customer service, Terms of Service, procedures and policies, etc.)

This is the first time HostGator has done something like this, but we think it will serve as a great opportunity to talk to our customers and hear their questions, opinions, and suggestions. If you have any particular items you’d like us to discuss or research, feel free to leave them in the comments.

Oh, and we’re also going to be giving out some free hosting during the session for both attending and participating.

Logistics:
We’re going to try hosting this session with TalkShoe, which allows us and other folks to call in using the phone and/or chat or listen online. If it works, we’ll continue to use TalkShoe. If not, we’ll explore other options. If you live outside of the US central timezone, check out this site for a list of corresponding times around the world. When Thursday at 5 PM CT rolls around, head over to this page for instructions on how to join the session (it’s very simple).

Overview:
What: HostGator Open Session
When: Thursday, July 2, 2009 at 5 PM CT
Where: HostGator on TalkShoe

Bowling, Beer Tricks and Buddies

Recently we had another HostGator fun day. Just another one of the perks of working for HostGator. Everyone got together to go bowling, play pool and watch the bartender do some cool tricks. All company paid with free food and beer. You can’t beat that. So we took some pictures, and I wanted to post them for everyone who might like to see. One of the amazing things caught with a Camera, compliments of Lance, was these detailed images of liquid in action. I hope you enjoy them.

Make sure to click on the first 3 images to see greater detail.