The lack of Newsletters for the past several months has been palpable; we do apologize. Ideally, this circumstance will not occur again. It is true that things have been very busy in the Gator’hood, but maintaining a proper level of direct contact with you fine folks is a priority to us and we genuinely care about presenting information directly to you and interacting with you via this medium.
Historically speaking, our monthly Newsletters have occasionally displayed a tendency to place the proverbial cart before the horse, by announcing some things a tad bit pre-maturely, *cough*LaunchPad*cough*! The fact is that we love what we do and we get excited about new technologies or services and we naturally want to share them with you. Being more conscious of the potentiality for unexpected delays to occur, from this point forward we intend to not bait you with any “Coming Soon!” things. Rather, we’re going to utilize this time to inform you about what is already available to you and try our best to keep you up on any new happenings around the Company each month.
GatorDesk Mobile: A New Way to Get Support!
GatorDesk Mobile is now live, in beta! You can fully manage your HostGator support tickets (read, update, create and even add attachments!), completely via your mobile device, at http://mgatordesk.hostgator.com. This is the first of a series of mobile solutions to better assist you with your HostGator account. Should you encounter any issues at all while using this new tool, please email us at feedback@hostgator.com so that we can take immediate action to resolve any issues you may experience.
Sale on Windows Dedicated Servers!
We are very pleased to now be offering $100 off your first month with a new Windows Dedicated Server. Every Windows Dedicated Server includes Microsoft WebMatrix, an excellent tool for creating, customizing and publishing websites! Visit http://www.hostgator.com/windows-dedicated-servers.shtml to get started today!
BaseKit: Have You Used it Yet?
We are pretty excited about BaseKit! Many of us have been testing it out around the office, and many Customers have created some impressive sites already as well. BaseKit’s primarily drag-n-drop functionality is super easy to use and includes many powerful widgets and app integration: Facebook, Twitter, Google Maps, YouTube and many more! Also, enjoy the variety of professional templates, customizable designs and full HTML/CSS control for you more savvy web designers, or those desiring to learn more about design!
BaseKit is presently available on all Hatchling, Baby, Business & Reseller accounts.
Some Numbers:
Back in December, we announced that on November 29th, 2011 at 9:21:23 CST, we hit our 5,000,000th LiveChat. That was a milestone of which we were fairly proud. Here are some of our Support statistics for the month of March, 2012:
139,012 Chats
68,362 Calls
265,572 Tickets
We will return next month with a new Newsletter, we promise! Until then, remember: We are always hiring! For more information, please visit http://hostgator.com/jobs.shtml
