Monthly Archives: August 2009
HostGator Ranks 239 on Inc. 5000
Written by Chad Bean
Friday, August 21st, 2009
Inc. Magazine just ranked HostGator #239 overall on their prestigious Inc. 5000 list of the fastest growing privately owned companies in America. Here’s how the companies that make Inc’s list are ranked:
The Inc. 500|5000 is ranked according to percentage revenue growth from 2005 through 2008. To qualify, companies must have been founded and generating revenue by the first week of 2005, and therefore able to show four full calendar years of sales. Additionally, they have to be U.S.-based, privately held, for profit, and independent — not subsidiaries or divisions of other companies — as of December 31, 2008 (a number of companies on the list have gone public or been acquired since that date). Revenue in 2005 must have been at least $200,000, and revenue in 2008 must have been at least $2 million.
Additionally, HostGator ranked #6 in all Houston-Sugar Land-Baytown, TX (Greater Houston area) companies, and #20 out of all companies in our category—Business Products & Services.
HostGator has managed to grow over 896% within the measured 3 year time period. We’ve nearly doubled in revenue from 2007 to 2008.
In 2008, HostGator was ranked at #21 overall. Although 2009’s rank was lower than the previous year’s, we’ve nearly doubled our revenue between the two periods. Despite the job market shrinking across the U.S., HostGator has also created 100 positions for highly qualified technicians and systems’ administrators in the Houston area over the last year.
I think I speak for everyone at HostGator, when I say we’re all really proud to be a part of this company and what we’ve been able to accomplish. The growth simply comes from doing what we’ve always done: providing our clients with reliable web hosting service, 24/7 support, and by offering as many features as possible.
Huge thanks goes to our clients and employees for our continued success. …
Anatomy of an Outage
Written by Douglas Hanna
Monday, August 10th, 2009
Wednesday, August 5, 2009 started out as a normal day at HostGator’s Houston headquarters. Around 4:00 PM CT, a major power surge that occurred as the result of a transformer near our office blowing up made the day anything but ordinary.
Lights flickered, battery backups beeped, fire alarms went off, and Internet signals all died down almost immediately. People began to wait for the building’s $200,000 hurricane-ready generator to start up, but it didn’t.
In the mean time, one of the three major “legs” of power that feeds the building with the power it needs to function was out because of exploded transformer. The building was underpowered and the higher voltage motors and equipment started burning out from the heat and stress of running without the adequate amounts of power. Expensive equipment continued to get damaged.
A compressor on the air conditioning burnt out (cost: $35,000), air handlers got destroyed (cost: $5,000), an elevator motor got fried (cost: $10,000) and lots of other equipment in the building’s mechanical room still isn’t working correctly (cost: unknown). The total cost of the damages is expected to be upwards of $60,000.
As the building’s systems started to go down and the people in charge of HostGator’s office began calling in electricians, power companies, and repairmen, the rest of the management team began going into what we refer to internally as “hurricane mode.”

- Twitter updates started to go out informing customers of a power problem in the building and possible service delays.
- Employees were rallied and were sent to the other employees’ homes.
- Our phone number was redirected (our VOIP system is housed in our office) and the message on our phone system was updated to inform customers of the outage.
- Our support site was updated with an emergency notice.
- A forum post was made with additional details.









