Comments on: Live Chat Numbers

By: Sachin

Sachin — Sat, 08 Nov 2008 11:32:55 +0000

Hi, its nice to use hostgator i have visited few time its nice to chat with some1.

By: ibrahim kaypakkaya

ibrahim kaypakkaya — Wed, 13 Aug 2008 14:11:44 +0000

I’ve used the online chat a few times and the support is he best!

By: Gabe

Gabe — Wed, 15 Aug 2007 23:10:08 +0000

What happened to the blog?

By: Kevin W

Kevin W — Wed, 08 Aug 2007 16:46:09 +0000

Congratulations on being 2007’s Number 1 web hosting company.

By: Service Untitled » Transparency in Numbers - customer service and customer service experience blog

Wed, 11 Jul 2007 14:43:39 +0000

[...] the standard promotional things you see on a blog. Not a bad start. Recently, though, a post about their live chat numbers sparked my interest. June 1 to June 14, [...]

By: Samara

Samara — Fri, 06 Jul 2007 16:44:33 +0000

I just have to say that hostgator is the best web hosting company ever. Customer Service is excellent with almost an immediate response. I never have to wait weeks for someone to help me with a problem. They have fewer restrictions and the packages are a complete bargain. I will not take my website anywhere else. I am more than satisfied with Hostgator’s service.

By: Nikos Mpirikos

Nikos Mpirikos — Fri, 29 Jun 2007 20:16:08 +0000

Yeah.
I just bought(a week ago) the baby hosting package for my webiste http://www.kadeg.com and asked at chat. They were nice, and very kind and the most important they were USEFUL. Keep the good work guys.

By: Gonzalo González Mora

Gonzalo González Mora — Thu, 28 Jun 2007 18:52:33 +0000

I’ve used the live chat a few times and the support is great! Keep up the good work (Y)

By: Robert Eilers

Robert Eilers — Mon, 25 Jun 2007 15:30:24 +0000

I think the live chat is awesome. I’ve used it at 2 in the morning before to get problems taken care of. I’ve only had one bad experience when one of your techs must have gone to the bathroom in the middle of our chat. But I just started a new chat with someone else and the situation got resolved.

When I tell people about HostGator I always mention the 24/7 live chat support.

By: Aaron Smith

Aaron Smith — Mon, 25 Jun 2007 11:44:04 +0000

Chat is my first port of call for help, then on to tickets should my question not have been answered by Live chat. Even with tickets they are wrapped up in a few hours! Great work and thanks to all the HG team for being brilliant.

P.s. I submit the survey every time ;)